Senior Revenue Analytics Director (SaaS, Board-Level)

Ping Identity Corporation; United States; Presencial; USD 161.000 - 215.000; Tempo integral

Benefícios oferecidos por esta vaga

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset (Specific locations)

Resumo da vaga

Ping Identity seeks a Sr. Customer Analytics Director to lead analytics, performance metrics, and data-driven insights across the Customer organization.

You will translate recurring revenue data into strategic recommendations for executive leadership, collaborating with the CCO and cross-functional partners to improve retention and revenue performance. The ideal candidate has deep SaaS financial acumen and expert data architecture and reporting skills, translating metrics into actionable

Qualificações

• 10+ years in customer analytics, revenue analytics, FP&A, strategic finance, or Customer Success/Revenue Operations within a B2B SaaS environment.
• Deep knowledge of SaaS recurring revenue models and financial mechanics, including ARR, GRR, NRR, cohort analysis, contraction, and churn dynamics.
• Advanced proficiency in querying, modeling, and visualizing complex enterprise datasets using SQL, Excel, and BI tools (Tableau, Power BI) alongside Salesforce CRM.
• Proven experience translating business requirements into technical data specs and building executive-ready dashboards.
• Exceptional ability to synthesize complex quantitative data into clear, persuasive executive visual narratives and strategic recommendations.
• Strong cross-functional influencer and communicator capable of driving alignment across Finance, Sales, RevOps, and Product leadership.

Responsabilidades

• Customer Revenue Metrics & Standards: translate metrics with Finance to ensure ARR, GRR, NRR, churn drivers are compliant and actionable.
• Executive & Board Reporting: lead data prep and narrative for CCO presentations, board reports, and QBRs.
• Renewal & Retention Variance Analysis: own reporting, modeling, and root-cause analyses for renewal performance.
• Planning & Capacity Modeling: partner with Finance to build renewal/retention models and headcount forecasts.
• Customer Health & Early Warning Systems: design and maintain health scoring and churn analyses to flag at-risk accounts.
• Analytics Requirements & Data Governance: define reporting needs across Salesforce, data warehouse, and BI platforms.
• Cross-Functional Strategy Alignment: align data models with RevOps and Product for improved Net Retention Rate.

Conhecimentos

SQL

Excel

BI tools

Tableau

Power BI

Salesforce

Executive dashboards

Data modeling

Forecasting

Cross-functional collaboration

Ferramentas

Salesforce CRM

Descrição da vaga

Ping Identity seeks a Sr. Customer Analytics Director to lead analytics, performance metrics, and data-driven insights across the Customer organization.

You will translate recurring revenue data into strategic recommendations for executive leadership, collaborating with the CCO and cross-functional partners to improve retention and revenue performance. The ideal candidate has deep SaaS financial acumen and expert data architecture and reporting skills, translating metrics into actionable