Senior Retirement Tech Product Owner, Web & Mobile

Charles Schwab

Charlotte (NC)

Ibrido

USD 120.000 - 190.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

Schwab Retirement Technologies seeks an experienced Senior Product Owner with deep retirement recordkeeping domain knowledge to shape and deliver digital experiences for participants, sponsors, and advisors.

You will translate plan provisions and workflows into priorities, user stories, and acceptance criteria, balancing strategy with execution to ensure accurate, intuitive retirement solutions across web and mobile platforms.

Competenze

7+ years of Product Owner, Product Management, Business Analysis, or related Agile delivery experience, including substantial hands‑on experience with retirement recordkeeping systems and defined contribution retirement plans.
Proven experience managing and prioritizing product backlogs in Agile environments, accounting for retirement recordkeeping dependencies, operational needs, and participant impact.
Strong user story writing, requirements gathering, and backlog refinement skills, with demonstrated ability to translate retirement plan rules and recordkeeping processes into testable requirements.
Experience delivering participant-facing retirement web or mobile applications, with an understanding of how recordkeeping data, plan configuration, and transaction processing shape the digital experience.

Mansioni

Own, prioritize, and maintain the Agile team backlog for retirement participant digital experiences, aligning work to recordkeeping capabilities, participant needs, plan sponsor requirements, and product strategy.
Translate retirement plan provisions, recordkeeping workflows, and business rules into user stories and acceptance criteria, including transaction eligibility, data accuracy, processing dependencies, and exception scenarios.
Partner with engineers, architects, UX designers, and Scrum Masters to deliver high-quality web and mobile experiences integrated with retirement recordkeeping systems and supporting services.
Lead participant web experience management, including plan-specific functionality, account information, and self‑service journeys; support participant dashboard modernization and continued enhancement of the participant mobile application.
Apply retirement recordkeeping domain knowledge during discovery to identify participant pain points and improvement opportunities across enrollment, contributions, investment elections, loans, distributions, and account servicing.
Collaborate with clients, participants, retirement operations, compliance, and vendor partners to validate recordkeeping requirements, gather feedback, and incorporate insights into product decisions.
Lead backlog refinement, sprint planning, and other Agile ceremonies while helping ensure predictable delivery and strong backlog health.
Monitor participant digital product performance and recordkeeping-related servicing issues to identify enhancements that improve transaction clarity, self‑service completion, and the overall participant experience.