Senior Retirement Benefits Analyst

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Retirement Benefits Analyst to serve as a subject matter expert for Defined Benefit and Defined Contribution retirement programs. The role provides escalation support to colleagues, managers, and HR business partners while maintaining critical administrative functions and ensuring high-quality customer service to stakeholders.

The position emphasizes analytical problem solving, cross-functional collaboration, and continuous improvement of retirement benefit

Qualifications

• Bachelor's degree or equivalent work experience.
• 2 years in Benefits Administration.
• Proficiency with Microsoft Word.

Responsibilities

• Act as SME and escalation point for retirement benefits inquiries; provide excellent customer service.
• Process retirement benefits transactions accurately; maintain records and data integrity.
• Support implementation of new retirement benefits programs and communications.
• Analyze data to identify process improvements and root causes of issues.
• Document processes and best practices to ensure consistency across programs.

Skills

Analytical thinking

Attention to detail

Communication

Process management

Customer service

Problem solving

Education

Bachelor's Degree in related field

Tools

Microsoft Word

Microsoft Excel

Pivot tables

Job description

Jefferson Health is seeking a Retirement Benefits Analyst to serve as a subject matter expert for Defined Benefit and Defined Contribution retirement programs. The role provides escalation support to colleagues, managers, and HR business partners while maintaining critical administrative functions and ensuring high-quality customer service to stakeholders.

The position emphasizes analytical problem solving, cross-functional collaboration, and continuous improvement of retirement benefit