Senior Retail Sales Lead & Store Supervisor

The Salvation Army; Buffalo (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center in Buffalo seeks a Senior Sales Associate to support sales goals, staff coordination, and customer service excellence. You will help manage payroll, interview applicants, train new hires, and ensure compliance with policies while maintaining a well-stocked, welcoming store environment.

In addition, you will back up the Store Manager, assist in reporting, and contribute to a positive team culture that aligns with the center's mission and values.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Must possess a valid driver’s license with an acceptable DMV record.
• Ability to read and interpret simple income and expense reports.
• Good communication and supervisory skills.

Responsibilities

• Assist the management team in meeting sales, production, and expense budget goals to maintain a profitable operation.
• Schedule store personnel.
• Complete payroll information for all staff.
• Receive applications and participate in interviews as requested.
• Train, direct, and supervise of new employees.
• Ensure store personnel are aware of and in compliance with all policies, procedures, and government regulations; ensure sales reports and required paperwork are forwarded to finance daily; keep shelves stocked.
• Backup for Store Manager or Assistant Store Manager as needed.
• Support the work therapy program by modeling professional conduct and supervising beneficiaries as directed.

Skills

Sales experience

Supervisory skills

Communication

Driver's license

Education

High school diploma or equivalent

Job description

The Salvation Army Adult Rehabilitation Center in Buffalo seeks a Senior Sales Associate to support sales goals, staff coordination, and customer service excellence. You will help manage payroll, interview applicants, train new hires, and ensure compliance with policies while maintaining a well-stocked, welcoming store environment.

In addition, you will back up the Store Manager, assist in reporting, and contribute to a positive team culture that aligns with the center's mission and values.