Senior Retail Sales Lead & Product Expert

Comcast; Springfield (IL); On-site; USD 27,000 - 39,000; Full time

Job summary

Comcast is seeking a Retail Service Consultant 3 (RSC 3) in Springfield, IL to deliver best-in-class customer experiences, mentor peers, and drive sales performance across Comcast’s full product suite.

In this role, you will showcase products through demonstrations, tailor solutions to customer needs, and contribute to a positive store culture while maintaining operational excellence.

Qualifications

• Strong communication and interpersonal skills.
• Experience in retail or sales environment is a plus.
• Ability to mentor and collaborate with team members.

Responsibilities

• Deliver product demonstrations and consultative selling experiences.
• Provide customer-first solutions and responsive service.
• Drive revenue while meeting customer satisfaction goals.
• Mentor peers and support store goals.

Skills

Communication

Problem Solving

Customer-Focused

Persuasion

Teamwork

Integrity

Resilience

Adaptability

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Consultant 3 (RSC 3) in Springfield, IL to deliver best-in-class customer experiences, mentor peers, and drive sales performance across Comcast’s full product suite.

In this role, you will showcase products through demonstrations, tailor solutions to customer needs, and contribute to a positive store culture while maintaining operational excellence.