Retail Tech Sales Consultant: Elevate Customer Experience

Comcast Advertising; Schaumburg (IL); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental & Vision

Tuition reimbursement

Job summary

Comcast Advertising is seeking a Frontline Xfinity Retail Sales Consultant in Schaumburg, IL. You will engage customers, explain product features, and help them choose services in a fast-paced retail environment.

You will also handle account questions, process payments, and promote our Comcast/Xfinity offerings while maintaining product knowledge and delivering great service to drive sales and customer satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Flexible schedule including evenings, weekends, and holidays.
• Regular attendance and punctuality required.

Responsibilities

• Engage customers with enthusiasm and demonstrate product features.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and follow up for service excellence.
• Help customers interpret account statements and pay bills in-store.
• Answer questions about services, make changes to accounts, and process service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Maintain strong product knowledge and competitive information.
• Create a fun, competitive store environment and drive results.

Skills

Communication

Customer-Focused

Teamwork

Problem Solving

Critical Thinking

Persuasion

Technical Knowledge

Self Motivation

Resilience

Professional Integrity

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast Advertising is seeking a Frontline Xfinity Retail Sales Consultant in Schaumburg, IL. You will engage customers, explain product features, and help them choose services in a fast-paced retail environment.

You will also handle account questions, process payments, and promote our Comcast/Xfinity offerings while maintaining product knowledge and delivering great service to drive sales and customer satisfaction.