Senior Retail Sales Associate

RoShay Services; Jonesboro (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

RoShay Services in Jonesboro, GA is looking for a Senior Sales Associate in Music & Arts to greet customers, assess needs, and recommend band and orchestra instruments, accessories, and lessons. You will manage instrument rentals and repairs, process sales and rental paperwork, perform basic POS and cash handling, and keep displays organized to support sales goals.

Collaborate with teachers, students, and parents to deliver a helpful, educational shopping experience and contribute to community

Qualifications

• Strong customer service and communication skills.
• Comfort learning and explaining product/instrument options.
• Detail-oriented with reliable handling of sales and rental documentation.
• Basic proficiency with POS systems and cash procedures.
• Team-oriented mindset and a friendly, supportive presence.

Responsibilities

• Greet customers and assess needs to recommend instruments, accessories, and lessons.
• Manage instrument rentals and repairs, process sales and rental paperwork.
• Perform basic POS and cash handling and maintain organized displays.
• Collaborate with teachers, students, and parents to support sales goals.
• Assist with in-store events and contribute to a positive shopping experience.

Skills

Customer service

Communication

Attention to detail

POS procedures

Team player

Tools

POS systems

Job description

Senior Sales Associate (Music & Arts)

Support the mission of advancing music education in a customer-focused retail role. You’ll greet customers, understand needs, and recommend band and orchestra instruments, accessories, and lessons. Manage instrument rentals and repairs, process sales and rental paperwork, and perform basic POS and cash procedures.

Key Duties

• Provide an exceptional, educational customer experience
• Recommend instruments, add-ons, and lesson options
• Handle rentals, repairs, and related contract processing
• Operate POS and complete basic cash handling
• Maintain organized, stocked displays
• Collaborate with teachers, students, and parents
• Assist with in-store events and contribute to sales goals

Qualifications & Skills

• Strong customer service and communication skills
• Comfort learning and explaining product/instrument options
• Detail-oriented with reliable handling of sales and rental documentation
• Basic proficiency with POS systems and cash procedures
• Team-oriented mindset and a friendly, supportive presence