Senior Retail Sales Associate

LS Solutions; Gastonia (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

LS Solutions in Gastonia, NC is seeking a Senior Sales Associate (Retail) to drive sales and deliver exceptional customer service in a vibrant music and arts retail setting. You will advise students, parents, and educators on band and orchestra instruments, rentals, repairs, and accessories, and you will lead by example on the sales floor.

This role emphasizes teamwork, community engagement, and merchandising, with responsibilities spanning lesson enrollment support, inventory tasks, and POS

Qualifications

• Customer service and sales experience required.
• Ability to explain instrument, rental, repair, and accessory options.
• Basic POS and inventory skills.
• Team-oriented and friendly environment.

Responsibilities

• Lead by example on the sales floor and deliver a student-focused experience.
• Support lesson enrollment and promote music education in the community.
• Maintain merchandising standards and displays.
• Handle basic POS transactions and assist with inventory tasks.
• Collaborate with school service representatives to support customer needs.
• Help meet store performance goals through sales and service.

Skills

Customer service

Sales skills

Product advisory

POS familiarity

Inventory support

Teamwork

Tools

POS systems

Inventory management

Job description

Role: Senior Sales Associate (Retail)

Drive sales and provide exceptional customer service in a retail music and arts setting. Advise students, parents, and educators on band and orchestra instruments, rentals, repairs, and accessories.

Key Responsibilities

• Lead by example on the sales floor and deliver a positive, student-focused experience.


• Support lesson enrollment and promote music education in the community.


• Maintain merchandising standards and keep product displays organized and compliant.


• Handle basic POS transactions and assist with inventory tasks.


• Collaborate with school service representatives to support customer needs.


• Help meet store performance goals through effective sales and service.

Qualifications & Skills

• Strong customer service and sales skills with the ability to advise across product categories.


• Comfort learning and explaining instrument, rental, repair, and accessory options.


• Basic proficiency with POS systems and inventory support tasks.


• Reliable teamwork and commitment to maintaining a friendly, welcoming environment.