Retail Sales Associate

Boulder Connect; Gastonia (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Boulder Connect in Gastonia, NC is seeking a Full-time Senior Sales Associate for a retail role focused on music products and services. You will advise students, parents, and educators on instruments, rentals, repairs, and accessories while delivering outstanding customer service.

You will lead by example on the sales floor, assist with lesson enrollment, merchandising, and basic POS/inventory tasks, and collaborate with school service representatives to promote music education in a friendly,

Qualifications

• Excellent communication and customer service required.
• Knowledge of musical instruments and rentals preferred.
• Detail-oriented with basic POS and inventory skills.

Responsibilities

• Advise students, parents, and educators on instruments, rentals, repairs, and accessories.
• Lead by example on the sales floor with exceptional customer service.
• Support lesson enrollment and merchandising standards.
• Handle basic POS and inventory tasks.
• Collaborate with school service reps to promote music education.
• Contribute to store performance goals in a student-focused environment.

Skills

Communication

Customer service

Musical instruments knowledge

Team collaboration

POS and inventory

POS systems

Tools

POS systems

Job description

Role:

Full-time Senior Sales Associate in a retail environment focused on music products and services.

Responsibilities

• Advise students, parents, and educators on band and orchestra instruments, rentals, repairs, and accessories.
• Lead by example on the sales floor, providing exceptional customer service.
• Support lesson enrollment and maintain merchandising standards.
• Handle basic POS and inventory tasks.
• Collaborate with school service representatives to promote music education.
• Contribute to achieving store performance goals in a friendly, student-focused environment.

Qualifications & Skills

• Strong communication and customer service skills.
• Knowledge of musical instruments, rentals, and accessories is preferred.
• Ability to work collaboratively and support team objectives.
• Detail-oriented with basic POS and inventory management skills.