Senior Retail Sales Associate

Coulter Services; Cleveland (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Coulter Services is seeking a Senior Sales Associate for the Music & Arts division to deliver friendly, knowledgeable service to students, families, educators, and musicians. You will identify customer needs and recommend instruments, accessories, rentals, and related services to support the store's sales goals.

The role emphasizes teamwork, strong communication, and a customer-centric approach within a retail music environment. On-the-job training may be available for qualified candidates.

Qualifications

• Retail sales experience preferred.
• Knowledge or strong interest in music, instruments, and/or music education.
• Ability to learn and apply product/service information.
• Strong communication and customer service skills.
• Team-oriented, student-focused mindset.

Responsibilities

• Assist customers with purchases and rentals.
• Operate the point-of-sale (POS) system.
• Maintain attractive merchandise displays and a welcoming, organized store.
• Support inventory and related store tasks.
• Build a service-focused, collaborative customer experience.

Skills

Retail sales

Music knowledge

Learn ability

Communication

Team-oriented

Job description

Senior Sales Associate (Music & Arts)

Provide friendly, knowledgeable service to students, families, educators, and musicians. Identify customer needs and recommend the right instruments, accessories, rentals, and related services to support store sales goals.

Key Duties

• Assist customers with purchases and rentals
• Operate the point-of-sale (POS) system
• Maintain attractive merchandise displays and a welcoming, organized store
• Support inventory and related store tasks
• Build a service-focused, collaborative customer experience

Qualifications & Skills

• Retail sales experience preferred
• Knowledge or strong interest in music, instruments, and/or music education
• Ability to learn and apply product/service information
• Strong communication and customer service skills
• Team-oriented, student-focused mindset

On-the-job training may be available for qualified candidates.