Senior Music Retail Sales Associate

val's services; Gary (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

val's services in Maryland is seeking a Senior Sales Associate for Music & Arts to drive in-store sales and guide students and parents in selecting instruments, rentals, repairs, and lessons.

You will manage the sales floor, provide expert guidance, and help with events and school outreach while ensuring top-notch customer service and accurate inventory management.

Qualifications

• Experience in music retail or related sales.
• Ability to meet sales goals.
• Excellent customer service and communication skills.
• Strong knowledge of instruments and related services.

Responsibilities

• Provide expert guidance and match customers with instruments, rentals, repairs, and instructional programs.
• Manage the sales floor and ensure excellent customer service.
• Handle transactions using POS systems and close sales.
• Maintain merchandising standards and product presentation.
• Support store events and school outreach initiatives.
• Participate in inventory processes and product availability efforts.

Skills

Music instrument knowledge

Customer service and sales closing

POS systems proficiency

Inventory procedures

Tools

POS systems

Inventory management

Job description

Senior Sales Associate (Music & Arts)

— Drive retail sales and support music education by consulting with students, parents, and educators to recommend band/orchestra instruments, rentals, repairs, and lessons.

Key Duties

• Provide expert guidance and match customers with appropriate instruments, rental options, repairs, and instructional programs
• Manage the sales floor and ensure excellent customer service
• Handle transactions using POS systems and complete sales with strong closing skills
• Maintain merchandising standards and product presentation
• Support store events and school outreach initiatives
• Participate in inventory processes and product availability efforts

Qualifications & Skills

• Strong product knowledge in music instruments and related services
• Proven customer service ability and confidence in sales closing
• Comfort with POS systems and inventory-related procedures
• Ability to meet performance-based sales goals