Senior Retail Sales Associate

Bennetts Company; Town of Ramapo (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Bennetts Company is seeking a Senior Sales Associate for a music and arts retail setting in New York. You will drive sales of instruments, rentals, accessories, and lessons, while delivering exceptional customer service to students, parents, and educators.

Key duties include assisting customers in instrument selection, processing rentals and sales, maintaining visual merchandising, and collaborating with lesson staff and repair teams to support customer needs.

Qualifications

• Strong customer service and consultative sales skills.
• Ability to recommend products and manage transactions with accuracy.
• Collaborative mindset and comfort coordinating with lessons and repair teams.
• Attention to detail and commitment to visual standards.
• Motivation to achieve performance goals.

Responsibilities

• Assist customers in selecting the right instruments based on needs and recommendations.
• Process instrument rentals and sales accurately and efficiently.
• Support school service programs and community outreach initiatives.
• Maintain visual merchandising standards to ensure an organized, inviting store.
• Meet assigned sales and performance goals.
• Collaborate with lesson staff and repair teams to support customer needs.
• Help plan and support events and promotions.
• Contribute to a welcoming, educational, music-focused store experience.

Skills

Customer service

Consultative sales

Product recommendations

Attention to detail

Visual merchandising

Team collaboration

Goal-oriented

Job description

Senior Sales Associate (Music & Arts Retail)

Drive retail sales of band and orchestra instruments, rentals, accessories, and lessons while providing exceptional customer service to students, parents, and educators.

Key Duties

• Assist customers in selecting the right instruments based on needs and recommendations.
• Process instrument rentals and sales accurately and efficiently.
• Support school service programs and community outreach initiatives.
• Maintain visual merchandising standards to ensure an organized, inviting store.
• Meet assigned sales and performance goals.
• Collaborate with lesson staff and repair teams to support customer needs.
• Help plan and support events and promotions.
• Contribute to a welcoming, educational, music-focused store experience.

Qualifications & Skills

• Strong customer service and consultative sales skills.
• Ability to recommend products and manage transactions with accuracy.
• Collaborative mindset and comfort coordinating with lessons and repair teams.
• Attention to detail and commitment to visual standards.
• Motivation to achieve performance goals.