Senior Retail POS Install & Support Technician

Proven Recruiting, Inc.; Bellevue (WA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

PTO & holidays

Profit-sharing opportunities

Job summary

Proven Recruiting, Inc. is hiring a Senior Support & Installation Technician for Bellevue, WA. The role blends field service with remote troubleshooting, supporting NCR ENCOR, RORC, ISS45, and ScanMaster systems across multiple locations.

You will install and maintain POS hardware, networking gear, and related systems, troubleshoot complex issues, and document deployments. Growth and autonomy are emphasized in a collaborative environment.

Qualifications

• Experience supporting NCR ENCOR, RORC, ISS45, ScanMaster, or similar retail POS systems.
• Strong troubleshooting with networking fundamentals including VLANs, IP addressing, DHCP, DNS, and Windows environments.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Install, configure, maintain, and support retail technology solutions on-site and remotely.
• Troubleshoot escalated software, hardware, and connectivity issues with customers and vendors to drive resolution.
• Perform preventive maintenance, upgrades, repairs, and optimization to maximize reliability.
• Document service activities and support customer onboarding for multiple locations.

Skills

Retail POS systems

Troubleshooting

Networking basics

Independent worker

Documentation

Customer service

Tools

NCR ENCOR/RORC/ISS45/ScanMaster

Windows OS

DHCP/DNS/IP addressing

Job description

Proven Recruiting, Inc. is hiring a Senior Support & Installation Technician for Bellevue, WA. The role blends field service with remote troubleshooting, supporting NCR ENCOR, RORC, ISS45, and ScanMaster systems across multiple locations.

You will install and maintain POS hardware, networking gear, and related systems, troubleshoot complex issues, and document deployments. Growth and autonomy are emphasized in a collaborative environment.