Senior Retail Personal Banker - Consultative Sales & Growth

Fifth Third Bank; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Louisville, KY is seeking a Personal Banker Associate II after an onboarding program of 4-8 weeks. The role emphasizes sales development and relationship building through deposits, loans, and fee-based services while delivering specialized customer care.

You will work with bank partners and use a consultative process to grow the customer base. Travel to training and cross-branch collaboration may be required.

Qualifications

• Experience in financial services or sales is preferred.
• Demonstrated ability to build customer relationships and identify financial needs.
• Ability to use consultative sales processes and marketing tools to generate referrals.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Mortgage, Small Business, Commercial and Investment partners when needed.
• Meet or exceed customer experience and production goals; contribute to revenue growth.

Skills

Sales outreach

Customer service

Financial products knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Louisville, KY is seeking a Personal Banker Associate II after an onboarding program of 4-8 weeks. The role emphasizes sales development and relationship building through deposits, loans, and fee-based services while delivering specialized customer care.

You will work with bank partners and use a consultative process to grow the customer base. Travel to training and cross-branch collaboration may be required.