Retail Personal Banker II - Growth & Solutions Focus

Fifth Third Bank; Florence (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Florence, KY offers a structured Retail Personal Banker II program where onboarding includes rotations in Operations and Sales & Service, followed by a certification to advance within the Retail Personal Banker family. The role emphasizes sales development, relationship building, and promoting deposits and loans while delivering attentive customer service.

Candidates will be expected to maintain risk awareness, adhere to policies, and deliver a positive customer experience

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to promote and cross-sell banking products.
• Strong communication and math abilities.

Responsibilities

• Build customer profiles and identify financial needs.
• Know Retail products and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales.
• Refer customers to partners for holistic solutions.
• Meet or exceed customer experience and sales goals.

Skills

Sales aptitude

Customer service

Communication skills

Math proficiency

Education

College degree or equivalent

Job description

Fifth Third Bank in Florence, KY offers a structured Retail Personal Banker II program where onboarding includes rotations in Operations and Sales & Service, followed by a certification to advance within the Retail Personal Banker family. The role emphasizes sales development, relationship building, and promoting deposits and loans while delivering attentive customer service.

Candidates will be expected to maintain risk awareness, adhere to policies, and deliver a positive customer experience