Senior Retail Ops & Field Communications Leader

Samsung Electronics America; Plano (TX); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Tuition Assistance

Paid Time Off

Job summary

Samsung Electronics America is recruiting a Sr. Manager for Retail Field Operations in Plano, TX.

You will direct asset allocation, onboarding/offboarding of field staff, and field communications strategy, working with a third-party vendor to ensure seamless operations and alignment with executive priorities. You will lead a team of managers and coordinators, drive process improvements, manage budgets and vendor contracts, and partner with cross-functional teams to deliver best-in-class field

Qualifications

• Bachelor's degree or equivalent in business management, communications, or related field.
• Strong written and verbal communication skills and attention to detail.
• Proven ability to lead and develop teams in a cross-functional environment.

Responsibilities

• Lead onboarding/offboarding programs for field associates with vendor partners.
• Own field communications strategy and executive reporting for the field.
• Manage SOP library and training curriculum for Field Execution team.

Skills

People leadership

Cross-functional collaboration

Communication skills

Vendor management

Budget management

Education

Bachelor's degree in Business Management, Communications, or related field

Tools

Microsoft Office Suite

Job description

Samsung Electronics America is recruiting a Sr. Manager for Retail Field Operations in Plano, TX.

You will direct asset allocation, onboarding/offboarding of field staff, and field communications strategy, working with a third-party vendor to ensure seamless operations and alignment with executive priorities. You will lead a team of managers and coordinators, drive process improvements, manage budgets and vendor contracts, and partner with cross-functional teams to deliver best-in-class field