Senior Sales Operations & Logistics Analyst

Samsung Electronics America; United States; On-site; USD 65,000 - 85,000; Full time

Job summary

Samsung Electronics America, based in Plano, TX, seeks a Senior SCM and Operations Analyst to support sales teams with purchase orders, shipments, and logistics coordination. You will liaise with internal teams and external partners to maintain smooth operations.

The ideal candidate has 4–6 years of experience in supply chain roles, strong analytical and communication skills, and a detail-oriented mindset to improve efficiency and customer satisfaction.

Qualifications

• Strong analytical skills to manage complex data and processes.
• Excellent communication and interpersonal skills for collaboration with teams and customers.
• Detail-oriented with focus on accuracy and timeliness.
• Ability to work in a fast-paced environment and handle multiple priorities.

Responsibilities

• Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed.
• Track POs and monitor shipping schedules to ensure on-time delivery and address supply chain disruptions.
• Resolve operational challenges, including appointment pushouts, customer escalations, and out-of-stock situations.
• Collaborate with Amazon to support logistics programs and optimize processes for efficiency.
• Participate in strategic projects to improve operational workflows and customer satisfaction.

Skills

Analytical skills

Communication skills

Detail-oriented

Ability to work in a fast-paced

Education

Bachelor's degree in Supply Chain Management, Operations, Business, or a related field

Job description

Samsung Electronics America, based in Plano, TX, seeks a Senior SCM and Operations Analyst to support sales teams with purchase orders, shipments, and logistics coordination. You will liaise with internal teams and external partners to maintain smooth operations.

The ideal candidate has 4–6 years of experience in supply chain roles, strong analytical and communication skills, and a detail-oriented mindset to improve efficiency and customer satisfaction.