Senior Retail Lead: Merchandising & Operations

Itoya Topdrawer Corporation; Brookline (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Medical, dental, and vision insurance

Flexible Spending Accounts (FSA)

401(k) retirement plan with company-mr

Monthly sales commission opportunities

Job summary

Topdrawer in Brookline, MA is seeking a Senior Key Holder to support store leadership, open/close the shop, and own key areas such as merchandising, operations, and team development. This hands-on role develops future store management skills through service, storytelling, and operational excellence, while maintaining energy, organization, and an elevated customer experience.

You will mentor new hires, lead during peak hours, and contribute to achieving monthly goals in revenue, conversion, and

Qualifications

• 2+ years of customer-facing retail experience.
• Strong communicator and team player.
• Motivated to grow into Assistant Store Manager.

Responsibilities

• Open and close the store and lead the sales floor during opening/closing shifts and peak periods.
• Support onboarding, mentoring, and training of new team members.
• Lead visual merchandising, floor sets, and stock replenishment.
• Monitor KPIs and assist with store planning and scheduling.

Job description

Topdrawer in Brookline, MA is seeking a Senior Key Holder to support store leadership, open/close the shop, and own key areas such as merchandising, operations, and team development. This hands-on role develops future store management skills through service, storytelling, and operational excellence, while maintaining energy, organization, and an elevated customer experience.

You will mentor new hires, lead during peak hours, and contribute to achieving monthly goals in revenue, conversion, and