Assistant Store Manager - Lead, Coach, and Grow Sales

Itoya Topdrawer Corporation; Brookline (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Generous Employee Discount

Vacation and Sick Leave

Paid Holidays

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSA) for H

Flexible Spending Accounts (FSA) for H

Job summary

Topdrawer in Brookline, MA is seeking an Assistant Manager to lead daily store operations and coach a small team while partnering with the Store Manager on sales and long-term planning.

The ideal candidate has 2–3 years of supervisory experience, a passion for design and customer service, and a readiness to grow into Store Manager responsibilities. This full-time role offers competitive hourly pay, benefits, and a chance to contribute to a global creative community.

Qualifications

• 2–3 years of supervisory or management experience.
• Strong coaching, feedback, and motivation skills.
• Detail-oriented with solid organizational and operational abilities.
• Passionate about design, customer connections, and intentional living.
• Ambitious and ready to grow into Store Manager.

Responsibilities

• Deliver and model a warm, educational, and highly personalized customer experience
• Hold the team accountable for Topdrawer’s service and storytelling standards
• Partner with the Store Manager to build local community connections and brand awareness
• Act as Manager-on-Duty, leading the floor and making key decisions during shifts
• Coach, develop, and give feedback to team members to drive performance and growth
• Support hiring, onboarding, and ongoing training to build a strong, capable team
• Foster a positive, inclusive, and high-performance culture
• Oversee daily operations including opening/closing, inventory flow, and cash handling
• Ensure visual merchandising and floor sets are executed to brand standards
• Take ownership of operational compliance, safety, and supply management
• Partner with leadership on execution of product launches and seasonal campaigns
• Co-own sales goals, KPIs, and financial results with the Store Manager
• Analyze store performance and identify opportunities to increase sales and profitability
• Help manage labor scheduling and productivity to optimize results
• Drive accountability for achieving revenue, conversion, and customer experience metrics

Skills

Supervisory experience

Team coaching

Job description

Topdrawer in Brookline, MA is seeking an Assistant Manager to lead daily store operations and coach a small team while partnering with the Store Manager on sales and long-term planning.

The ideal candidate has 2–3 years of supervisory experience, a passion for design and customer service, and a readiness to grow into Store Manager responsibilities. This full-time role offers competitive hourly pay, benefits, and a chance to contribute to a global creative community.