Senior Retail Branch Manager — Growth & Team Leadership

Community Credit Union; Cedar Falls (IA); On-site; USD 82,000 - 96,000; Full time

Job summary

GreenState Credit Union is seeking a leader to guide sales and service teams across retail branches. The role includes directing staffing, scheduling, performance standards, and community engagement to advance business goals.

The position emphasizes coaching, accountability, and collaboration with partners to maximize loan and deposit growth while upholding policy and regulatory compliance.

Qualifications

• High school diploma or GED required.
• 7+ years of credit union or related experience; 2+ years supervisory experience preferred.
• Strong ability to network and engage with members, grow business, and open accounts.

Responsibilities

• Oversee and manage retail branch offices, including sales, service, and operations.
• Implement plans to achieve goals and ensure policies and procedures compliance.
• Coach branches to achieve loan and deposit targets and referrals to partners.
• Develop annual performance targets and conduct evaluations.
• Schedule, monitor attendance, and manage HR-related activities.
• Represent the credit union in the community and events.

Skills

Leadership

Sales

Branch management

Coaching

Team building

Education

High school diploma or GED

Tools

HRIS

CRM

Job description

GreenState Credit Union is seeking a leader to guide sales and service teams across retail branches. The role includes directing staffing, scheduling, performance standards, and community engagement to advance business goals.

The position emphasizes coaching, accountability, and collaboration with partners to maximize loan and deposit growth while upholding policy and regulatory compliance.