Branch Sales & Growth Leader

State Department Federal Credit Union; Washington (District of Columbia); Hybrid; USD 98,000 - 119,000; Full time

Benefits offered by this job

Diversity and Inclusion

Paid Holidays

Flexible Work Options

Generous Paid Time Off

Tuition Reimbursement

Parking Incentives

Comprehensive Insurance

Gym Reimbursement

Team Bonding

Job summary

State Department Federal Credit Union is seeking an experienced Branch Sales Manager to lead the branch's performance, culture, and strategic direction. You will drive sustainable growth while delivering an exceptional member experience and ensuring operational excellence across all branch functions.

The role supervises daily operations, coaches staff, strengthens member relationships, and ensures the branch meets financial, service, compliance, and productivity goals, in a fast-paced financial

Qualifications

• Minimum three years of experience with a credit union or related financial services company, with at least two years of supervisory or management experience in leading, motivating and developing a successful sales and service team.
• Associate degree in finance or related field, or an equivalent level of professional experience.

Responsibilities

• Leads branch staff through hiring, onboarding, coaching, performance management, and development.
• Oversees daily branch operations to ensure efficient workflows and accurate transaction processing.
• Maintains knowledge of all products, services, and promotions to support staff and member engagement.
• Manages the branch budget and monitors expenses to achieve financial and service goals.

Skills

Leadership

Sales & service team

Supervisory experience

Education

Associate degree in finance

Job description

State Department Federal Credit Union is seeking an experienced Branch Sales Manager to lead the branch's performance, culture, and strategic direction. You will drive sustainable growth while delivering an exceptional member experience and ensuring operational excellence across all branch functions.

The role supervises daily operations, coaches staff, strengthens member relationships, and ensures the branch meets financial, service, compliance, and productivity goals, in a fast-paced financial