Senior Retail App Support Engineer – .NET/SQL/SSIS

RCRO LLC; Pennsylvania; On-site; USD 85,000 - 120,000; Full time

Job summary

RCRO LLC is hiring a Senior Application Support Engineer skilled in .NET technologies and SQL Server for enterprise retail applications support. This role involves troubleshooting complex issues, maintaining databases, and collaborating with technical teams.

The ideal candidate possesses over 10 years of relevant experience, a Bachelor's in Computer Science, and strong problem-solving skills. Join a fast-paced environment ensuring the reliability of customer-facing applications.

Qualifications

• 10+ years of experience in Application Support / Production Support / Systems Analysis.
• Strong hands-on experience with SQL Server and T-SQL.
• Experience supporting enterprise retail or eCommerce applications.

Responsibilities

• Provide L2/L3 production and application support for enterprise retail applications.
• Troubleshoot and resolve customer-facing software and system issues.
• Monitor production systems and application performance.

Skills

Application Support

SQL Server

T-SQL

SSIS

PowerShell

Incident Management

Database Troubleshooting

Problem Solving

Communication

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

ServiceNow

JIRA

Remedy

Job description

RCRO LLC is hiring a Senior Application Support Engineer skilled in .NET technologies and SQL Server for enterprise retail applications support. This role involves troubleshooting complex issues, maintaining databases, and collaborating with technical teams.

The ideal candidate possesses over 10 years of relevant experience, a Bachelor's in Computer Science, and strong problem-solving skills. Join a fast-paced environment ensuring the reliability of customer-facing applications.