Senior Restoration Operations Leader

Servicemaster-Restor; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

Company car

Competitive salary

Dental insurance

Employee discounts

Job summary

Servicemaster-Restor is seeking an experienced General Manager to lead the restoration division, overseeing water, fire, mold, pack out, and reconstruction projects from field execution to financial performance. You will report to ownership and drive profitability while maintaining safety, quality, and client satisfaction across all service lines.

The role requires strong leadership, P&L management, and experience with TPAs and insurance processes.

Qualifications

• 5+ years in restoration leadership roles.
• Hands-on TPA experience with major providers.
• Experience negotiating insurance claims and with adjusters.

Responsibilities

• Oversee all restoration projects (water, fire, mold, pack out, reconstruction).
• Lead field execution, scheduling, and service processes; monitor KPIs.
• Manage reconstruction subcontractors, vendors, fleet, and equipment.
• Ensure documentation, reporting, and compliance across lines.
• Lead storm-event mobilization and response planning.
• Maintain on-time, on-budget project delivery with safety standards.
• Direct team including field crews, PMs, and administrative staff.
• Grow division revenue and oversee cost controls and profitability.

Skills

Leadership

P&L management

Budgeting

KPI monitoring

Vendor management

TPA experience

Xactimate

Jonas

Communication

Storm mobilization

Tools

Xactimate

Jonas

Job description

Servicemaster-Restor is seeking an experienced General Manager to lead the restoration division, overseeing water, fire, mold, pack out, and reconstruction projects from field execution to financial performance. You will report to ownership and drive profitability while maintaining safety, quality, and client satisfaction across all service lines.

The role requires strong leadership, P&L management, and experience with TPAs and insurance processes.