Senior Restaurant & Operations Manager

Dave & Buster's; Braintree (MA); Vor Ort; USD 75.000 - 89.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑t

Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Two brands under one roof

Zusammenfassung

Dave & Buster’s in Braintree, MA is seeking a Senior Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards. The role reports to the General Manager and focuses on optimizing guest experience and financial performance in a fast-paced entertainment-dining environment.

You will oversee front-of-house or back-of-house operations, drive staffing, training, budgets, and guest satisfaction, with a 50-hour week expectation and

Qualifikationen

• 5+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• Willingness to work weekends, nights and holidays.
• 21+ years of age.

Aufgaben

• Promote positive team member relations with effective delegation and high morale.
• Analyze financial reports and develop plans to grow revenue and control costs toward budgets.
• Ensure execution of staff training programs.
• Ensure staffing levels and management coverage meet business needs and optimize the guest experience.
• Deliver an unparalleled guest experience through food, drinks, and games.
• Maintain a safe and secure environment for guests and staff.
• Continuously improve operations through attention to detail and adherence to standards and procedures.

Kenntnisse

Cost management

People leadership

Financial analysis

Guest experience

Jobbeschreibung

## Senior Restaurant & Operations ManagerApply: Braintree, MA: Full time: Posted Today: R-1012052**Job Description:****$5,000 Sign on Bonus** Compensation is from $75,000 USD to $89,000 USD per year **THE SENIOR MANAGER:** provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager. **What we are looking for!*** You love working in a fast-paced, multi-faceted restaurant/entertainment scene* You can communicate with the team members and guests in a way that inspires FUN!* You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture **Requirements:*** 21+ years of age* 5+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Strong business acumen* Ability to lead a team to create a memorable guest experience* The ability to work weekends, nights and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions **What will you be doing daily?*** Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale* Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets* Ensure the execution of staff training programs* Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience* Deliver an unparalleled guest experience through the best combination of food, drinks, and games* Maintain a safe and secure environment for all guests and staff* Continuously improves operational execution through attention to detail and adherence to operating standards and procedures **PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities **Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer**