Restaurant and Operations Manager

Dave & Buster's; Schaumburg, Northern (IL, KY); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Buster’s Legacy Fund

Job summary

Dave & Buster's Schaumburg, IL is seeking an experienced Restaurant & Operations Manager to lead a fast-paced entertainment-driven dining team. You will supervise staff, drive guest satisfaction, and manage costs while scaling performance across shifts.

You will recruit and coach team members, align daily operations with brand standards, and deliver high-quality experiences. This role requires long hours, weekend work, and a passion for fun, high-energy service.

Qualifications

• 2+ years of Restaurant/Hospitality Experience
• Proven leadership capabilities
• Ability to work weekends, nights, and holidays
• Proficient in managing cost of goods sold and labor

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership to ensure positive staff and guest experiences
• Engaging in recruiting, hiring, coaching, training and ongoing professional development
• Living Dave & Buster's core values and collaborating with the management team to achieve high-quality results
• Overseeing operations from detail-focused tasks to strategic initiatives

Skills

Team leadership

Guest experience

Recruiting

Hiring

Coaching

Training

Staff development

COGS management

Labor management

Communication

Job description

## Restaurant and Operations ManagerApply: DB0174 - Schaumburg, IL: Full time: Posted Today: R-1013897**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions**What will you be doing daily?*** Developing and leading hourly team members to exceed guest’s expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**58629-68976