Senior Restaurant Manager: Lead Teams & Guest Experience

BJ's Restaurants, Inc.; Virginia (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Parental leave

Disability coverage

Free meals

Career growth

Employee discounts

Team culture

Job summary

BJ’s Restaurants is seeking a Senior Restaurant Manager to lead daily operations, coach a high-performing team, and deliver exceptional guest experiences. You will hire, train, and develop talent while maintaining BJ’s Gold Standard for service, quality, and safety across all shifts.

This exempt management role emphasizes people leadership, talent development, and creating a fun, high-energy environment that drives guest loyalty and restaurant success.

Qualifications

• At least 1 year of full-service dining experience or GM-level experience in fast-casual
• 1 year leading, coaching and motivating high-performing teams
• Guest-first mindset with cleanliness and exceptional experiences
• Thrives in fast-paced environment with strong problem-solving abilities
• Excellent communication and collaborative leadership style
• Dependable, self-motivated, and results-oriented
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Passion for creating a positive culture where team members and guests thrive
• Flex schedule with five 10-hour shifts (minimum 50 hours/week)

Responsibilities

• Lead daily restaurant operations with a focus on execution, efficiency, and team engagement.
• Set the tone for each shift by communicating priorities, coaching teams, and driving accountability.
• Ensure a safe, well-maintained environment for guests and team members.
• Uphold company standards, policies, and regulatory requirements with consistency and integrity.
• Support the growth and development of team members through coaching, feedback, recognition, and performance management.
• Champion food safety, sanitation, and quality standards across all areas of the restaurant.
• Ensure every dish and beverage meets BJ’s Gold Standard for quality, consistency, and presentation.
• Monitor daily production and preparation to ensure operational readiness and an exceptional guest experience.
• Coach, train, and inspire team members to deliver outstanding hospitality and memorable guest experiences.
• Build a culture of service excellence by developing talent and reinforcing BJ’s Values and Behaviors.
• Resolve guest concerns with professionalism and care, turning challenges into opportunities to create loyal guests.

Skills

Restaurant leadership

Team coaching

Guest service

Operations management

Food safety

Communication

Problem solving

Schedule flexibility

Hire/train

Brand standards

Job description

BJ’s Restaurants is seeking a Senior Restaurant Manager to lead daily operations, coach a high-performing team, and deliver exceptional guest experiences. You will hire, train, and develop talent while maintaining BJ’s Gold Standard for service, quality, and safety across all shifts.

This exempt management role emphasizes people leadership, talent development, and creating a fun, high-energy environment that drives guest loyalty and restaurant success.