Senior Restaurant Manager: Lead Team, Elevate Service

Kaskaid Hospitality; Saint Louis Park (MN); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Job summary

Boketto in Saint Louis Park, Minnesota is seeking an experienced restaurant manager to lead guest relations, supervise staff, and ensure top-tier service and food quality. The role is salaried and exempt, with a 50-hour work week across varied hours.

The Manager will oversee recruitment, training, scheduling, and performance management, while fostering strong communication with clients and teams. Compensation is $62,000 per year, with standard benefits and a commitment to guest satisfaction.

Qualifications

• High school diploma or GED.
• 3 years of experience, supervisory experience; including alcoholic beverage service.
• Experience managing POS systems and daily cash controls.
• Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports.

Responsibilities

• Provide positive and proactive interaction with guests and maintains great relationships.
• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed company specified criteria.
• Implements and maintains effective two-way communication systems which reach all staff. (Pre meal, weekly, monthly meetings.)
• Maintain a positive working relationship with clients and service teams.
• Ensures timely meal service and overall food quality and handling, safety, service, and cleanliness standards are met in all service areas. Supervises service during dining hours.
• Responds to guest complaints in person at the time of the complaint or via e-mail for electronically received complaints.
• Schedules staff and approves Hotschedules shift pickups
• Carry out training and development of all staff to enable them to carry out their own duties and responsibilities.
• Trains Staff in proper execution of their job duties.
• Conduct a briefing of front of house supervisors prior to the beginning of service to ensure complete communication to necessary staff.

Skills

Customer service

Staff supervision

Communication

Problem solving

Time management

Team leadership

Delegation

Education

High school diploma or GED

Tools

POS systems

Aloha

Compeat

Tripleseat

Hotschedules

Microsoft Office

Job description

Boketto in Saint Louis Park, Minnesota is seeking an experienced restaurant manager to lead guest relations, supervise staff, and ensure top-tier service and food quality. The role is salaried and exempt, with a 50-hour work week across varied hours.

The Manager will oversee recruitment, training, scheduling, and performance management, while fostering strong communication with clients and teams. Compensation is $62,000 per year, with standard benefits and a commitment to guest satisfaction.