Senior Restaurant Manager | Lead FOH, Growth & Bonuses

P.F. Chang's China Bistro, Inc.; Rochester Hills (MI); On-site; USD 73,000 - 93,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Quarterly bonuses

Management training program

Employee referral program

Exclusive discounts

Holiday closures

Lucky Cat Fund

Job summary

P.F. Chang's China Bistro, Inc. is seeking a Senior Restaurant Manager to lead front-of-house operations at our Rochester Hills location.

The role oversees hospitality team training, scheduling, and daily guest service execution in alignment with company standards, under the direction of the Operating Partner. Senior Restaurant Manager is a lead front-of-house management role. This salaried, full-time position emphasizes people leadership, adherence to safety guidelines, and fiscal discipline,

Qualifications

• 3+ years of experience in restaurant management
• Must possess a valid driver’s license for occasional duties such as shift coverage, liquor license requirements, catering deliveries, and travel between locations
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction

Responsibilities

• Supervises and facilitates training of all Hospitality Team Members
• Must be able to articulate clearly to Team Members, other members of Management, and our Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Accountable for following and executing all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensure all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Must be able to stand and walk for periods of eight to ten hours in length each shift
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
• S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Skills

Restaurant management

Leadership

Staff training

Communication

Safety compliance

Job description

P.F. Chang's China Bistro, Inc. is seeking a Senior Restaurant Manager to lead front-of-house operations at our Rochester Hills location.

The role oversees hospitality team training, scheduling, and daily guest service execution in alignment with company standards, under the direction of the Operating Partner. Senior Restaurant Manager is a lead front-of-house management role. This salaried, full-time position emphasizes people leadership, adherence to safety guidelines, and fiscal discipline,