Senior Restaurant & F&B General Manager

Onni Group of Companies; Chicago (IL); On-site; USD 82,000 - 87,000; Full time

Benefits offered by this job

Employee Assistance Program

Annual Education Allowance

Generous Referral Program

Team-building events

Friends and Family rates

Job summary

Onni Group of Companies is seeking a Restaurant General Manager to oversee operations for a primary restaurant, coffee bar, and seasonal rooftop concession stand in Chicago. You will lead shifts, manage staff, control costs, and partner with hotel operations to deliver exceptional guest experiences.

The role requires a Bachelor’s degree in hospitality or related field, 5+ years in restaurant settings, and ServSafe/TIPS certifications. Competitive salary and comprehensive perks are offered.

Qualifications

• Bachelor’s degree in hospitality management, culinary arts, business administration or similar required.
• Minimum of 2 years’ experience as a restaurant manager.
• Minimum five years working in a restaurant setting.
• Additional certifications (ServSafe, Tips, Basset, etc..) required.

Responsibilities

• Ensure that staff report to work as scheduled.
• Run shifts and lead and direct the daily operations of Fora restaurant.
• Perform monthly beverage inventories and supplies.
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
• Assist Director of food and beverage in managing costs, driving sales and growing the business in support of financial goals.
• Partner with Director of Hotel Operations and management team to interview, hire, onboard, train, supervise and develop all FOH employees and teams as needed.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with accounting.
• Track revenues against budget.
• Reviews and approves weekly schedules.
• Compare daily labor costs against forecasted costs to ensure labor cost percentages are met.
• Assign work and side duties to staff in accordance with departmental procedures.
• Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions.
• Establish par levels for supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Update Toast menu changes.
• Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs.
• Consistent audits of OpenTable and Google reviews and ensuring accountability takes place as needed.

Skills

Staff leadership

Guest relations

Operations management

Financial acumen

Training and development

Multitasking

English communication

Education

Bachelor's degree in hospitality management, culinary arts, business administration or similar

Tools

Toast POS

OpenTable

Microsoft Office

Job description

Onni Group of Companies is seeking a Restaurant General Manager to oversee operations for a primary restaurant, coffee bar, and seasonal rooftop concession stand in Chicago. You will lead shifts, manage staff, control costs, and partner with hotel operations to deliver exceptional guest experiences.

The role requires a Bachelor’s degree in hospitality or related field, 5+ years in restaurant settings, and ServSafe/TIPS certifications. Competitive salary and comprehensive perks are offered.