Senior Residential Care Supervisor & Expert

State of Arkansas; Arkansas; Hybrid; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The State of Arkansas, Department of Human Services, Logan County, seeks a Residential Care Team Supervisor/Expert to oversee daily operations of a residential care facility, ensuring high-quality services and a safe, supportive environment for residents. This role provides leadership, supervision, and guidance to direct care staff while ensuring compliance with Arkansas state regulations and policies.

The position requires strong leadership, problem-solving, and communication skills to

Qualifications

• At least three years of experience in social services, behavioral health, healthcare, psychology or a related field, including at least one year in a leadership capacity.
• Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.
• N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Responsibilities

• Supervise, train, and evaluate direct care staff to ensure high standards of resident care and facility operations.
• Oversee the implementation of individualized care plans tailored to residents’ medical, social, and emotional needs.
• Monitor resident well-being and coordinate services with healthcare providers, therapists, and caseworkers.
• Respond to resident concerns, grievances, and emergency situations in a timely and effective manner.
• Ensure the facility operates in compliance with Arkansas health and safety regulations, Medicaid requirements, and agency policies.
• Conduct regular inspections and audits to maintain a clean, safe, and efficient living environment.
• Maintain accurate records, documentation, and reports related to resident care, staff performance, and incident management.
• Provide guidance and support in behavioral interventions, crisis management, and de-escalation techniques.
• Serve as the point of contact during emergencies, including medical incidents, behavioral issues, and facility-related concerns.
• Mediate and resolve conflicts between residents, staff, and external stakeholders professionally and fairly.

Education

Certified Nursing Assistant certification

Job description

The State of Arkansas, Department of Human Services, Logan County, seeks a Residential Care Team Supervisor/Expert to oversee daily operations of a residential care facility, ensuring high-quality services and a safe, supportive environment for residents. This role provides leadership, supervision, and guidance to direct care staff while ensuring compliance with Arkansas state regulations and policies.

The position requires strong leadership, problem-solving, and communication skills to