Senior Representative - Inside Sales

CSS; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission

Job summary

CSS seeks a Senior Representative - Inside Sales to engage with existing customers, drive orders, and add value to the buying experience. You will own larger, more complex accounts and use proactive selling to expand the current book.

You will collaborate with outside sales to hit goals, market products, and stay informed on new offerings. Travel may be 0–25% to support key customers and field activities.

Qualifications

• 4–5 years of experience in Sales and Sales Administration.
• High school diploma or equivalent; bachelor's preferred.
• Strong computer skills; proficient with Microsoft Office.
• Excellent written and verbal communication.
• Ability to mentor and coach team members.

Responsibilities

• Meets and exceeds performance targets based on volume and profitability.
• Markets products and value-added services.
• Develops relationships in existing accounts and identifies opportunities.
• Owns and develops opportunities from marketing and outside sales.
• Keeps updated on new products and competitive pricing.
• Reports trends and customer feedback to management.
• May lead other inside sales reps on processes and systems.

Skills

Sales experience

Communication skills

Mentoring

Team collaboration

Multitasking

Proactive selling

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You willown a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing and customer feedback to management.
• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Qualifications:

• High school diploma or equivalent required;Bachelor’s degree preferred
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
• Strong computer skills, including Microsoft Office
• Demonstrated high level of sustained competency as a professional contributor
• Ability to perform multiple tasks simultaneously
• Ability to work in team environment and mentor/coach team members
• Strong written and verbal communications skills
• Ability to prospect and market concepts to existing and potential new accounts
• Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
• Works independently with minimal supervision
• Preferred sales experience in electrical or distribution environment
• Ability to travel 0% - 25%

This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.