Representative - Inside Sales

Accu-Tech; Hanover (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission based on sales performance

Job summary

A technology distributor in Hanover, MD is seeking an Inside Sales Representative. In this role, you will interact with existing customers to boost sales through proactive techniques. The ideal candidate has sales experience, strong communication skills, and a high school diploma or equivalent, with a preference for a bachelor's degree. You will be responsible for obtaining orders, suggesting related items, and maintaining positive customer relationships. Opportunities for commission are included based on sales performance.

Qualifications

• 2-4 years of experience in sales and sales administration.
• Ability to perform multiple tasks simultaneously in a team environment.
• Ability to work independently with general supervision.

Responsibilities

• Obtain orders through email and telephone calls.
• Suggest related items to increase orders.
• Develop opportunities passed from marketing and sales.

Skills

Sales experience

Microsoft Office familiarity

Communication skills

Attention to detail

Problem-solving skills

Education

High School Degree or Equivalent

Bachelor's degree (preferred)

Job description

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneouslyWorking in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

Benefits

This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.