Senior Reporting Analyst

Firstsource Solutions Ltd; United States; Remote; USD 75,000 - 115,000; Full time

Job summary

An established industry player is seeking a Senior Reporting Analyst with a robust background in data analysis and reporting within the Healthcare Payer sector. This pivotal role involves leading the development of reporting solutions, collaborating with stakeholders, and utilizing advanced data visualization tools to drive strategic insights. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for mentoring junior analysts. Join a dynamic team that values innovation and supports data-driven decision-making processes. This is a fantastic opportunity to contribute to impactful projects in a thriving environment.

Qualifications

• 5+ years of experience in data analysis and reporting, focusing on Healthcare Payer.
• Proficiency in SQL, Excel, Tableau, and Power BI for data analysis.

Responsibilities

• Lead development and enhancement of reporting solutions for Healthcare Payer operations.
• Analyze data to create comprehensive reports and dashboards.

Skills

Data Analysis

Reporting

Healthcare Payer Knowledge

Analytical Skills

Communication Skills

Problem-Solving

Detail-Oriented

Education

Bachelor’s degree in Data Science

Bachelor’s degree in Statistics

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

SQL

Excel

Tableau

Power BI

Job description

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Job Summary

We are seeking a highly skilled and experienced Senior Reporting Analyst to join our team. The ideal candidate will have a strong background in data analysis and reporting, with significant experience in the Healthcare Payer industry. This role is crucial for providing strategic insights and supporting data-driven decision-making processes.

Key Responsibilities

1. Lead the development, maintenance, and enhancement of reporting solutions to support Healthcare Payer operations, including claims processing, member enrollment, and provider management.
2. Gather and analyze data from various sources to create comprehensive reports and dashboards.
3. Collaborate with business stakeholders to understand reporting requirements and ensure accurate and timely delivery of reports.
4. Utilize data visualization tools to present data in a clear and actionable manner.
5. Perform data validation and quality checks to ensure the accuracy and integrity of reports.
6. Identify trends, patterns, and anomalies in data to provide insights and recommendations.
7. Support ad-hoc reporting requests and provide analytical support for special projects.
8. Document reporting processes and methodologies to ensure consistency and repeatability.
9. Mentor and guide junior reporting analysts, providing support and knowledge sharing.
10. Stay up to date with industry trends and best practices in data analysis and reporting.

Required Skills and Qualifications

1. Bachelor’s degree in data science, Statistics, Computer Science, Information Technology, or a related field.
2. Minimum of 5 years of experience in data analysis and reporting, with at least 2 to 3 years focused on the Healthcare Payer industry.
3. Proficiency in data analysis tools and software such as SQL, Excel, Tableau, Power BI, or similar.
4. Strong understanding of Healthcare Payer operations, including claims processing, member enrollment, and provider management.
5. Excellent analytical and problem-solving skills.
6. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
7. Detail-oriented with a strong focus on data accuracy and quality.
8. Experience in mentoring and leading junior team members is required.
9. Preferred Skills:
10. Experience in Agile/Scrum environments.
11. Knowledge of data warehousing and ETL processes.
12. Certification in data analysis or related fields (e.g., Certified Data Management Professional) is a plus.