Senior Renewals Analyst – Legal Software & Contracts

Refinitiv; Eagan (MN); On-site; USD 74,000 - 138,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with company match

Paid time off and holidays

Flexible Spending and Health Savings

Fitness reimbursement

Employee assistance program

Job summary

Thomson Reuters in the United States seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker and Exterro. You will prepare pricing proposals, manage renewal communications, and partner with Account Management and Customer Success to resolve issues.

The role emphasizes expert contract and pricing knowledge, proactive risk management, and scalable process improvement to drive accurate, on-time renewals.

Qualifications

• 3-5 years of experience in renewals, sales operations, contract management, or business analyst roles.
• Familiarity with legal software platforms or enterprise software contracts is a strong plus.
• Experience working with CRM tools (e.g., Salesforce) and contract management systems.

Responsibilities

• Owning and managing the full renewal lifecycle for a portfolio of legal software products.
• Preparing and delivering accurate, competitive pricing proposals for renewals.
• Proactively managing the customer notification process for upcoming renewals.
• Collaborating cross-functionally with Account Management, Account Specialists, and Customer Success Managers.
• Identifying renewal risks and opportunities and communicating them to stakeholders.
• Serving as the subject matter expert on legal software contracts and pricing.
• Leading renewal negotiations using established playbook approaches.
• Developing processes and tools to scale the renewal function.

Skills

Excellent communication and Inter个人al

Proactive solutions-oriented mindset

Ability to manage multiple priorities

Education

Bachelor's degree in Business, Finance, or related field

Tools

Salesforce

Contract management systems

Job description

Thomson Reuters in the United States seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker and Exterro. You will prepare pricing proposals, manage renewal communications, and partner with Account Management and Customer Success to resolve issues.

The role emphasizes expert contract and pricing knowledge, proactive risk management, and scalable process improvement to drive accurate, on-time renewals.