Renewals & Pricing Analyst — Legal Software

Courseific; Minneapolis (MN); On-site; USD 74,000 - 138,000; Full time

Benefits offered by this job

Flexible work arrangements

Mental health days off

Tuition reimbursement

Job summary

Thomson Reuters in the United States seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker, HighQ, Exterro, OpenText, and Document Intelligence.

You will work with Account Management and Customer Success to ensure renewals are accurate, timely, and aligned with business goals, serving as the go-to expert on contracts and pricing across renewal touchpoints.

Qualifications

• 3–5 years in renewals, sales operations, contract management, or business analysis in SaaS or legal technology.
• Familiarity with legal software platforms or enterprise software contracts is a strong plus.
• Experience with CRM tools (e.g., Salesforce) and contract management systems.
• Strong analytical skills to build and interpret pricing models and renewal data.
• Excellent communication and interpersonal skills for all stakeholder levels.
• Proactive, ownership-driven mindset; able to handle multiple priorities.
• Bachelor's degree in Business, Finance, or related field, or equivalent experience.

Responsibilities

• Own the full renewal lifecycle for a portfolio of legal software products.
• Prepare and deliver accurate, competitive pricing proposals for renewals.
• Proactively manage the customer notification process for upcoming renewals.
• Collaborate cross-functionally with Account Management, Account Specialists, and Customer Success Managers.
• Identify and communicate renewal risks and opportunities to internal stakeholders.
• Serve as subject matter expert on legal software contracts and pricing.
• Act as primary point of contact for customers on all contractual and pricing questions.
• Lead and facilitate renewal negotiations using established playbooks.
• Develop and refine processes and tools that scale the renewal function.

Skills

Strong analytical skills

Excellent communication

Ownership mindset

Multi-priority management

Education

Bachelor's degree in Business/Finance or related field

Equivalent experience

Tools

Salesforce

Contract management systems

Job description

Thomson Reuters in the United States seeks a Business Analyst focused on legal software renewals to own the end-to-end renewal process for a portfolio including Legal Tracker, HighQ, Exterro, OpenText, and Document Intelligence.

You will work with Account Management and Customer Success to ensure renewals are accurate, timely, and aligned with business goals, serving as the go-to expert on contracts and pricing across renewal touchpoints.