Senior Remote Wellness Engagement Manager

Humana, Inc.; Cheyenne (WY); Remote; USD 65,000 - 89,000; Full time

Job summary

Humana, Inc. is seeking a remote Wellness Senior Consumer Engagement Professional to drive wellness initiatives across provider, sales, market, and member groups.

You will manage projects, coordinate resources, and deliver research-based recommendations to improve engagement and program effectiveness. The role requires autonomy, collaboration with senior leadership, and governance of SharePoint/Teams assets, content, and documentation.

Qualifications

• 4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
• 2+ years Consultant / Client Management experience.
• Effective communication and presentation skills using PowerPoint and Zoom.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel.

Responsibilities

• Lead and manage cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
• Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
• Own and manage the review, submission, and tracking process for member, provider, and market facing materials.
• Provide guidance to business partners on review requirements, documentation standards, and approval processes.
• Own governance and maintenance of key team collateral, templates, and operational documentation.
• Establish standards and processes that improve consistency, accessibility, and reuse of team resources.
• Analyze industry, competitor, and market information and develop actionable insights and recommendations.
• Present findings and implications to leadership and cross-functional partners to support business planning and program enhancement.
• Serve as business owner for Wellness SharePoint and Teams environments.
• Recommend and implement improvements to site architecture, content organization, and knowledge-sharing practices

Skills

Wellness/healthcare experience

Consultant / Client management

Effective communication

MS Office proficiency

Education

Bachelor's degree

Tools

PowerPoint

Zoom

Microsoft Office Suite

Job description

Humana, Inc. is seeking a remote Wellness Senior Consumer Engagement Professional to drive wellness initiatives across provider, sales, market, and member groups.

You will manage projects, coordinate resources, and deliver research-based recommendations to improve engagement and program effectiveness. The role requires autonomy, collaboration with senior leadership, and governance of SharePoint/Teams assets, content, and documentation.