Senior Consumer Wellness Engagement Lead (Remote)

Humana

Madison (WI)

Remote

USD 65,000 - 89,000

Full time

2 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401(k)
Paid time off

Job summary

Humana, Inc. is seeking a Remote Wellness Senior Consumer Engagement Professional to lead wellness engagement initiatives across provider, sales, market, and member teams.

You will manage projects, coordinate deliverables, and provide data-driven recommendations to improve program effectiveness and member experience. You will own key processes such as content management, compliance review, competitive intelligence, and collaboration platforms, working with leadership to translate business needs

Qualifications

  • 4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
  • 2+ years Consultant / Client Management experience.
  • Effective communication and presentation skills using PowerPoint and Zoom.
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel.

Responsibilities

  • Lead cross-functional initiatives for wellness programs and strategic business priorities.
  • Identify dependencies, risks, and opportunities, driving issue resolution with stakeholders.
  • Own and manage the review, submission, and tracking process for member, provider, and market materials.
  • Provide guidance to partners on review requirements, documentation standards, and approval processes.
  • Governance and maintenance of key team collateral, templates, and operational documentation.
  • Analyze industry, competitor, and market information and present actionable insights to leadership.
  • Serve as business owner for Wellness SharePoint and Teams environments and implement improvements.

Skills

Wellness exp
Consultant mgmt
PowerPoint/Zoom
MS Office

Education

Bachelor's degree

Job description

Humana, Inc. is seeking a Remote Wellness Senior Consumer Engagement Professional to lead wellness engagement initiatives across provider, sales, market, and member teams.

You will manage projects, coordinate deliverables, and provide data-driven recommendations to improve program effectiveness and member experience. You will own key processes such as content management, compliance review, competitive intelligence, and collaboration platforms, working with leadership to translate business needs

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