Senior Remote Wellness Engagement Strategist

Humana; Harrisburg (Dauphin County); Remote; USD 65,000 - 89,000; Full time

Benefits offered by this job

Remote work

Optional office access

Quarterly onsite attendance

Job summary

Humana is seeking a remote Wellness Senior Consumer Engagement Professional to advance wellness engagement initiatives across members and the organization. You will lead cross-functional projects, manage content, compliance, and collaboration platforms, and translate business needs into actionable plans.

You will partner with leadership to deliver research and insights for wellness strategy, maintain program documentation, and drive improvements in member experience.

Qualifications

• 4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
• 2+ years Consultant / Client Management experience.
• Effective communication and presentation skills using PowerPoint and Zoom.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel.

Responsibilities

• Lead and manage cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
• Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
• Own and manage the review, submission, and tracking process for member, provider, and market facing materials.
• Provide guidance to business partners on review requirements, documentation standards, and approval processes.
• Own governance and maintenance of key team collateral, templates, and operational documentation.
• Establish standards and processes that improve consistency, accessibility, and reuse of team resources.
• Analyze industry, competitor, and market information and develop actionable insights and recommendations.
• Present findings and implications to leadership and cross-functional partners to support business planning and program enhancement.
• Serve as business owner for Wellness SharePoint and Teams environments.
• Recommend and implement improvements to site architecture, content organization, and knowledge-sharing practices

Skills

Wellness/Healthcare experience

Consultant/Client Management

Communication & Presentations

MS Office Suite

Education

Bachelor's degree

Tools

PowerPoint

Zoom

Microsoft Word

Microsoft Excel

SharePoint

Teams

Job description

Humana is seeking a remote Wellness Senior Consumer Engagement Professional to advance wellness engagement initiatives across members and the organization. You will lead cross-functional projects, manage content, compliance, and collaboration platforms, and translate business needs into actionable plans.

You will partner with leadership to deliver research and insights for wellness strategy, maintain program documentation, and drive improvements in member experience.