Senior Remote Wellness Engagement Lead

Humana; Austin (TX); Remote; USD 65,000 - 89,000; Full time

Job summary

Humana, Inc. is seeking a remote Wellness Senior Consumer Engagement Professional to lead cross-functional wellness programs and drive engagement for members and providers.

You will own content, compliance reviews, competitive intelligence, and collaboration platforms, delivering research-based recommendations to inform strategy and program design. In this role, you will partner with leadership to translate business needs into actionable plans, manage multiple priorities, and ensure

Qualifications

• 4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
• 2+ years Consultant / Client Management experience.
• Effective communication and presentation skills using PowerPoint and Zoom.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel.

Responsibilities

• Lead cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
• Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
• Own and manage the review, submission, and tracking process for member, provider, and market facing materials.
• Provide guidance to business partners on review requirements, documentation standards, and approval processes.
• Own governance and maintenance of key team collateral, templates, and operational documentation.
• Establish standards and processes that improve consistency, accessibility, and reuse of team resources.
• Analyze industry, competitor, and market information and develop actionable insights and recommendations.
• Present findings and implications to leadership and cross-functional partners to support business planning and program enhancement.
• Serve as business owner for Wellness SharePoint and Teams environments.
• Recommend and implement improvements to site architecture, content organization, and knowledge-sharing practices

Skills

4+ years wellness/healthcare

Consultant / Client Management

PowerPoint & Zoom

Effective communication

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Humana, Inc. is seeking a remote Wellness Senior Consumer Engagement Professional to lead cross-functional wellness programs and drive engagement for members and providers.

You will own content, compliance reviews, competitive intelligence, and collaboration platforms, delivering research-based recommendations to inform strategy and program design. In this role, you will partner with leadership to translate business needs into actionable plans, manage multiple priorities, and ensure