Senior Remote UX Designer — AI Transformation

Sedgwick; Helena (MT); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Sedgwick is seeking an UX AI Designer to shape intuitive, human-centered AI experiences that support large-scale transformation. You will translate Generative AI capabilities into practical designs across enterprise systems and workflows, partnering with AI architects, engineers, and business leaders.

The role emphasizes governance, explainability, and user control, with a focus on scalable, trusted AI tools and cross-functional collaboration within Sedgwick’s Transformation Office.

Qualifications

• Seven (7) years of related UX design experience, with at least three (3) years supporting AI-enabled products or enterprise platforms.
• Experience designing UX for Generative AI, conversational interfaces, copilots, or workflow automation preferred.
• Strong ability to translate AI, data, and technical concepts into clear, user-centered digital experiences.

Responsibilities

• Leads the user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows.
• Designs user experiences for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, and workflow solutions.
• Partners with AI architects, engineers, and business leaders to translate AI capabilities into practical, user-centered designs.
• Develops user journeys, personas, service blueprints, wireframes, prototypes, and usability flows.
• Creates design standards and reusable interaction patterns for enterprise AI solutions.

Skills

AI UX design

UX design methods

Human-AI interaction

Conversational interfaces

Prompt design

Design systems

Cross-functional collaboration

Communication skills

Governance & ethics

Teamwork

Education

Bachelor’s degree (UX, HCI, Product/Interaction Design, Cognitive Science, Psychology, CS, IS)

Master’s degree in related discipline (preferred)

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking an UX AI Designer to shape intuitive, human-centered AI experiences that support large-scale transformation. You will translate Generative AI capabilities into practical designs across enterprise systems and workflows, partnering with AI architects, engineers, and business leaders.

The role emphasizes governance, explainability, and user control, with a focus on scalable, trusted AI tools and cross-functional collaboration within Sedgwick’s Transformation Office.