Senior Remote SaaS Implementation Program Manager

Alkami Technology; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) with employer match

Remote-first environment

Job summary

Alkami Technology is seeking a Program Manager II who will lead new logo implementation programs and ensure client success with Alkami's digital banking platform. You will be responsible for managing complex client portfolios, cultivating strong customer relationships, and ensuring project deliverables meet client goals.

This role requires 5-7 years of experience in program/project management within SaaS or financial services, with strong communication and risk management skills. The position offers a remote-first environment and various benefits including unlimited paid time off.

Qualifications

• 5‑7 years in program/project management in SaaS or financial services.
• Proven ability to manage complex program portfolios independently.
• Expertise in program scheduling, risk tracking, and issue resolution.
• Strong communication, facilitation, and client relationship management skills.

Responsibilities

• Lead and manage new logo implementation programs for clients.
• Develop and maintain comprehensive program schedules across portfolios.
• Cultivate customer relationships through proactive communication.
• Ensure deliverables align with customer goals at every stage.
• Coordinate resolution of client-reported issues with cross-functional teams.

Skills

Program scheduling

Risk tracking

Client relationship management

Communication

Facilitation

Tools

Jira

Smartsheet

ServiceNow

Confluence

Job description

Alkami Technology is seeking a Program Manager II who will lead new logo implementation programs and ensure client success with Alkami's digital banking platform. You will be responsible for managing complex client portfolios, cultivating strong customer relationships, and ensuring project deliverables meet client goals.

This role requires 5-7 years of experience in program/project management within SaaS or financial services, with strong communication and risk management skills. The position offers a remote-first environment and various benefits including unlimited paid time off.