Senior Remote Delivery Lead for Complex Accounts

Blue Acorn, LLC; Oregon; Hybrid; USD 165,000 - 200,000; Full time

Job summary

Blue Acorn iCi, a digital experience partner, seeks a Delivery Manager to own delivery performance for complex client accounts, translating commitments into operating plans, staffing, governance, and quality standards. You will guide cross-functional teams and manage risks, escalation paths, and financial health across programs.

The role emphasizes senior leadership, mentoring Program Managers, and driving value delivery with a focus on client satisfaction and operational excellence in a remote

Qualifications

• 10+ years of delivery, program, project, or portfolio management experience or equivalent practical experience.
• Ability to own delivery outcomes for complex accounts spanning multiple projects.
• Strong command of delivery planning, governance, performance reviews, risk management, and change control.
• Ability to document sound operational delivery decisions including options, trade-offs, risks, and rationale.

Responsibilities

• Own delivery outcomes and operational performance across a complex account, portfolio segment, or delivery domain.
• Translate commitments into operating plans, milestones, staffing plans, governance, success measures, and quality standards.
• Lead consolidated delivery reviews, status reporting, RAID management, escalations, and change controls.
• Oversee delivery financial health, forecasts, margin, capacity, and quality.
• Coordinate with Commercial, Solutions, Talent, Operations, and cross-functional teams to align commitments.
• Mentor Program Managers and Senior Project Managers through coaching and guidance.

Skills

Delivery leadership

Governance

RAID management

Risk & issue management

Stakeholder management

Mentoring PMs

Cross-functional leadership

Job description

Blue Acorn iCi, a digital experience partner, seeks a Delivery Manager to own delivery performance for complex client accounts, translating commitments into operating plans, staffing, governance, and quality standards. You will guide cross-functional teams and manage risks, escalation paths, and financial health across programs.

The role emphasizes senior leadership, mentoring Program Managers, and driving value delivery with a focus on client satisfaction and operational excellence in a remote