Senior Relationship Strategist: Lead Key Accounts & Growth

Jamar Company; Duluth (MN); On-site; USD 80,900 - 121,400; Full time

Benefits offered by this job

Comprehensive health coverage

401K with employer match

Generous paid time off

Job summary

A leading services provider in Duluth, MN, is seeking a Senior Service Account Manager to manage key client relationships and ensure high service quality. The ideal candidate will have over 5 years of experience in account management, including leadership roles. Responsibilities include mentoring team members, developing strategic account plans, and enhancing client satisfaction. This full-time position offers a competitive salary and comprehensive health benefits.

Qualifications

• 5+ years of experience in account management or client services.
• Ability to mentor and develop team members.
• Proven customer service experience managing high-impact accounts.

Responsibilities

• Engage directly with clients to understand their goals.
• Design and execute strategic account plans.
• Monitor and analyze financial performance metrics.

Skills

Customer service

Account management

Communication

Negotiation

Problem-solving

Education

5+ years in account management

2+ years in leadership

Tools

Microsoft Office Suite

CRM platforms

Job description

A leading services provider in Duluth, MN, is seeking a Senior Service Account Manager to manage key client relationships and ensure high service quality. The ideal candidate will have over 5 years of experience in account management, including leadership roles. Responsibilities include mentoring team members, developing strategic account plans, and enhancing client satisfaction. This full-time position offers a competitive salary and comprehensive health benefits.