Senior Relationship Manager, Banking & Member Services

Csod; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Csod is seeking an AVP, Relationship Manager to lead business development and member services promotion within the bank’s membership programs. You will assist in processing applications, administering director elections, and generating department reports.

The role requires strong finance knowledge, excellent communication, and extensive MS Office proficiency. Expect 50-60% travel and collaboration with trade organizations and stakeholders.

Qualifications

• Bachelor's degree in business or related field.
• Seven years related experience in banking or financial services.
• Ability to analyze financial statements and understand finance concepts.
• Effective communication and interpersonal skills to interact with members, coworkers, regulators, and the public.
• Advanced knowledge of Microsoft Office tools.
• Commitment to fostering diversity and inclusive teamwork.

Responsibilities

• Conduct marketing visits with assigned accounts to promote member services.
• Recruit eligible non-member institutions for membership and conduct orientation meetings.
• Process membership applications with accuracy, including financial data calculations.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Travel readiness

Education

Bachelor's degree in business

MBA degree a plus

Tools

Microsoft Office

Job description

Csod is seeking an AVP, Relationship Manager to lead business development and member services promotion within the bank’s membership programs. You will assist in processing applications, administering director elections, and generating department reports.

The role requires strong finance knowledge, excellent communication, and extensive MS Office proficiency. Expect 50-60% travel and collaboration with trade organizations and stakeholders.