Client Relationship Banker

Kennebec Savings Bank; Augusta (ME); On-site; USD 29,000 - 40,000; Full time

Job summary

Kennebec Savings Bank is seeking a Relationship Specialist to support daily branch operations, provide courteous customer service, and handle teller and platform functions. You will open and service accounts, assist with cash operations, and guide customers on Bank products while ensuring compliance with policies and regulatory requirements.

Responsibilities include handling deposits and withdrawals, processing transactions, and maintaining accurate records.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1–3 years of teller, customer service, or similar experience is preferred.
• Proficiency with computers and basic office software such as word processing and spreadsheets.

Responsibilities

• Provide prompt, professional service in the lobby, teller line, and across channels.
• Respond to inquiries, deliver accurate information, and resolve routine issues.
• Develop understanding of customer needs through active listening and purposeful conversations.
• Take a consultative approach to recommend appropriate products or services.
• Build long-term relationships through follow-through and proactive engagement.
• Identify opportunities to deepen relationships and enhance customers’ financial well-being.

Skills

Communication skills

Customer focus

Attention to detail

Organization

Problem-solving

Integrity

Teamwork

Education

Bachelor’s degree or equivalent

Job description

Kennebec Savings Bank is seeking a Relationship Specialist to support daily branch operations, provide courteous customer service, and handle teller and platform functions. You will open and service accounts, assist with cash operations, and guide customers on Bank products while ensuring compliance with policies and regulatory requirements.

Responsibilities include handling deposits and withdrawals, processing transactions, and maintaining accurate records.