Senior Relationship Banker – Preferred Banking & Wealth

Regions Bank; Gulfport (MS); On-site; USD 49,000 - 58,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Gulfport, Mississippi is seeking a Senior Consumer Relationship Banker to meet with customers and prospects, determine financial needs, and offer suitable products and guidance to help customers achieve their financial goals.

The role focuses on acquiring and deepening relationships within Preferred Banking Households, including more complex, affluent solutions, investments, lending, and debt consolidation, with emphasis on digital banking and strong service delivery.

Qualifications

• High School Diploma or GED.
• Two years of banking, sales, and/or customer service experience.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to work Saturdays as needed.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.
• Life Insurance license must be obtained within 120 days of hire in role.

Responsibilities

• Achieves individual and branch targets and goals by proactively identifying customer needs and providing advanced level guidance and perspective about Regions’ solutions with a specific focus on Preferred Banking Households.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones.
• Works with the Branch Team to serve as the primary relationship managers for a portfolio of Preferred Banking Households.
• Educates customers on Regions’ Consumer and Business products and services, including loan and deposit types, annuities, and life insurance.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent optimal customer experience and handles day-to-day branch responsibilities.
• Owns and resolves customer issues and refers to internal experts as needed.
• Supports team development by serving as a subject matter expert for junior bankers.
• Follows bank processes and regulatory requirements.

Skills

Customer service

Communication

Relationship building

Multi-tasking

MS Office

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Regions Bank in Gulfport, Mississippi is seeking a Senior Consumer Relationship Banker to meet with customers and prospects, determine financial needs, and offer suitable products and guidance to help customers achieve their financial goals.

The role focuses on acquiring and deepening relationships within Preferred Banking Households, including more complex, affluent solutions, investments, lending, and debt consolidation, with emphasis on digital banking and strong service delivery.