Senior Relationship Banker - Personal Banking & Loans

U.S. Bank; Santa Clarita (CA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life_ins

Short-term and long-term disability

Pregnancy disability and parentalleave

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking Relationship Bankers to build client relationships by meeting customers face-to-face, assessing needs, and guiding them to suitable deposit, loan, and digital products. You will open accounts, originate loans, and support branch operations.

The role emphasizes proactive outreach, knowledge of retail banking products, and delivering an excellent client experience at a U.S. Bank location. Strong communication and a customer-service mindset are essential.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.

Skills

Relationship building

Communication skills

Customer service

Sales experience

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking Relationship Bankers to build client relationships by meeting customers face-to-face, assessing needs, and guiding them to suitable deposit, loan, and digital products. You will open accounts, originate loans, and support branch operations.

The role emphasizes proactive outreach, knowledge of retail banking products, and delivering an excellent client experience at a U.S. Bank location. Strong communication and a customer-service mindset are essential.