Senior Relationship Banker II — Growth & Coaching Leader

Santander US; New York (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander US is seeking a Sr. Relationship Banker 2 to serve Banking Center customers, drive sales, service, and operations goals, and supervise fellow bankers. You will process customer transactions, learn client needs, and build trust while promoting banking products.

Collaboration across segments ensures growth and strong client relationships. The role requires a HS diploma or GED, 3+ years of customer service and needs-based banking sales, and flexible scheduling including weekends.

Qualifications

• 3+ years customer service and needs-based banking sales experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Ability to work a flexible and rotating schedule; may require weekends.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources.
• Evaluates client needs and offers appropriate financial products to deepen relationships.
• Perform routine teller transactions and assist with sales initiatives.
• Support branch growth and profitability by executing bank initiatives.
• Meet/exceed individual and team goals in sales, service, and operations.
• Ensure compliance with Federal and State regulations and bank policies.
• Supervise and coach fellow bankers; onboard new staff.

Skills

Customer service

Sales experience

Coaching

Teamwork

Scheduling flexibility

Education

HS Diploma or GED

Bachelor's degree preferred

Job description

Santander US is seeking a Sr. Relationship Banker 2 to serve Banking Center customers, drive sales, service, and operations goals, and supervise fellow bankers. You will process customer transactions, learn client needs, and build trust while promoting banking products.

Collaboration across segments ensures growth and strong client relationships. The role requires a HS diploma or GED, 3+ years of customer service and needs-based banking sales, and flexible scheduling including weekends.