Relationship Banker & Team Coach — Banking Center Lead

Santander; New York (NY); Vor Ort; USD 35.000 - 58.000; Vollzeit

Zusammenfassung

Santander Bank, N.A. is seeking a Sr. Banking Center Relationship Banker 2 in the United States. The role supports Banking Center customers, drives sales and service targets, and assists the team in achieving growth and profitability goals.

Candidates should have strong customer service skills, experience in needs-based banking sales, and the ability to supervise colleagues, with a flexible schedule and potential travel between centers.

Qualifikationen

• 3+ years customer service and needs-based banking sales experience preferred.
• 0+ years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.

Aufgaben

• Provide services for Banking Center customers and help the team meet sales, service, and operation goals.
• Process customer financial transactions in compliance with bank rules and guidelines.
• Use active listening to learn about financial needs and build trusted customer relationships.
• Supervise and coach fellow relationship bankers and onboard new staff.
• Meet/exceed both individual and team sales, service, and operations targets.
• Maintain compliance with Federal and State regulations and bank policies.

Kenntnisse

Customer service

Sales experience

Coaching

Supervisory experience

Ausbildung

GED

Bachelor's degree preferred

Jobbeschreibung

Santander Bank, N.A. is seeking a Sr. Banking Center Relationship Banker 2 in the United States. The role supports Banking Center customers, drives sales and service targets, and assists the team in achieving growth and profitability goals.

Candidates should have strong customer service skills, experience in needs-based banking sales, and the ability to supervise colleagues, with a flexible schedule and potential travel between centers.