Senior Relationship Banker: Grow High-Value Portfolio

Banco Santander SA; Boston (MA); Hybrid; USD 54,000 - 90,000; Full time

Job summary

Banco Santander SA is seeking a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional, personalized customer experience in a fast-paced branch setting.

You will engage customers in-branch, on the phone, and via digital channels while partnering with product teams to meet sales and service goals and ensure risk controls are followed.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field preferred.
• 5+ years selling products/services in incentive-based environment or 2+ years in financial services with new client relationships.
• Strong financial acumen with knowledge of consumer and small business products.

Responsibilities

• Independently manage a portfolio of high-value consumer and small business clients.
• Deepen relationships through proactive outreach and needs-based selling.
• Act as a product expert to articulate Santander benefits to customers.
• Collaborate with partners to achieve branch goals and drive performance.
• Engage customers via in-branch, phone, and digital channels while ensuring risk/compliance."

Skills

Relationship management

Sales

Cross-selling

Customer service

Communication

Digital engagement

Team collaboration

Critical thinking

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Banco Santander SA is seeking a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional, personalized customer experience in a fast-paced branch setting.

You will engage customers in-branch, on the phone, and via digital channels while partnering with product teams to meet sales and service goals and ensure risk controls are followed.